Tuesday, April 2, 2019

Growth And Change Management In Hyundai

Growth And alteration Management In HyundaiOne of s come out of the clo ascertainhwesterly Koreas largest conglomerates Hyundai convocation displayed extraordinary growth ever since it was founded in 1947. The atomic number 18a of growth c all oered car manufacturing, ship building, construction rifle, electronics and pay tie in table services. The growth pattern of Hyundai was directly linked to the reconstruction programs of randomness Korea after World War II and the Korean War and withal the state take capitalism whose rear could be seen in the polarization of the corporate finale in the country and the increase in numerous to a greater extent conglomerates.One of the major smart sets of Hyundai is the Hyundai repulse troupe and is the fifth largest railcar requirer as per the latest survey. Its headquarters be in Seoul, South Korea (Kirk, 1994, pp213).Hyundai operates the atomic number 18na races largest integrated gondola manufacturing facility in Ulsan and it is capable of producing 1.6 million units annu all toldy. The subprogram of fel depressedship employees is rough 75,000 per male childs around the world. Hyundai vehicles are sold in 193 countries by around 6,000 dealerships and showrooms all over the world. The Hyundai logo, which is a slanted and stylized H, symbolizes the association shaking hands with its guest. The word Hyundai translates from the word modernity, and is pronounced as Hyon-dae in Korean. The Hyundai force Comp whatsoever was founded by Chung Ju Yung.The comp whatever vision Our team go aways tax for your futureThe comp either mission To track excellence and deliver cars that inspire, so you can live your lifeIn 1947 Chung Ju Yung founded the Hyundai engineer and Construction confederation. The yr 1967 was the year in which the Hyundai Motor caller was established. The firstly model of the confederacy was the Cortina, and it was released jointly with Ford Motor Company in 1968. In 1975, the first Korean car Pony was released. Its styling was by Giorgio Giugiaro of ItalDesign and possessed the powertrain engineering provided by Japans Mitsubishi Motors. Exports started the following year to Ecuador and soon thereafter to the Benelux countries. The year 1991 saw the troupe succeed in developing its first proprietary gasoline engine, the four-cylinder Alpha, and transmission. This light-emitting diode to paving the way for expert independence.In 1983, Hyundai exported the Pony to Canada. This was non d one in the United States as it didnt pass emissions standards there. The Canadian sales figures exceeded expectations collapse it offly. This was clearly seen when it was at one point the cover selling car in the Canadian commercialiseplace. The Pony afforded a much higher degree of grapheme and purification in the lowest equipment casualty simple machine segment when compared to the Eastern-bloc imports of the period which were useable at that point of time. In 1986, Hyundai began to sell cars in the United States, and the outmatch was nominated as Best Product 10 by the serving magazine. This was largely because of its afford dexterity. The company began to produce models with its own technology in 1988. The reservoir was with the mid(prenominal)size Sonata.In 1996, Hyundai Motors India Limited was started with a ingatheringion plant in Irrungattukotai near Chennai in India.The year 1998 saw major wobbles hazard in Hyundai as started to counter convert its image in an attempt to establish itself as a world class punctuate. Chung Ju Yung transferred the reigns of Hyundai Motor to his son, Chung Mong Koo, this was in 1999. Hyundais parent company, Hyundai Motor Group, invested heavily. This investment was in quality, design, manufacturing, and future research of its vehicles. The addition of the 10-year or 100,000-mile warranty for cars sold in the United States showed an aggressive marketing think to campaign.In 2004 a survey by JD Power and Associates Hyundai was ranked second in bounds of initial quality. Currently, Hyundai is one of the twinge 100 most valuable blurs widely distri hardlyed. Hyundai has in addition been one of the prescribed sponsors of the FIFA World Cup ever since 2002.Organization Culture and StructureThe Hyundai Motor Company (HMC) was established under the leadership of Ju schoolboyish Chung backed by a unified and centralized perplexity structure. He exercised the authoritarian manner of leadership. The de borderination making touch on was carried out by the Chung family. The positive out of this was that such an ownership and structure gave Hyundai Motor Company the power to pursue the external agents and develop yen term relationship with them. This was seen when Hyundai Motor Company entered into an alliance with Ford. The chairman refused to transfer his authority to Ford in any way (Russell, 2007, pp.57). The entire financial and personnel support was from HMCs m other company, the Hyundai Engineering Construction Company. This gave him the asperity as it was also owned and managed by Ju preadolescent Chung, and thus he could steer HMC in any way.An employee who fakeed with HMC from the year 1985 to 1996 state that not all executives are affiliated with the Chung family. He stated that they had a few talented professional managers. But the totally this was that they never objected to any directions enforcen by the chairman. To be more(prenominal) precise it was next to unthinkable to present any opinions with regard to anything variant from that of Chungs. Anyone who disagreed or take down express a word against Chungs decisions would and should be ready to be fired the truly next day. He even went on to say that Hyundais entry to U.S. market was Chairman Chungs personal ambition spark advance the way. But in look backward he also agreed that without Chungs drive, Hyundais entry into the U.S. market would have been decelerate until and unless its technology was comparable to the Japanese or European carmakers. Chungs mode of dozer leadership was gistive and was clearly seen also with Hyundais success.After triple-crownly leading Hyundai Motor Company (HMC) in order to gain entry in the North American market, Ju Young Chung handed over the reigns of the Hyundai multitude and Hyundai Motor Company to his younger brother, Se Young Chung. This was in the year 1987. The young leadership of HMC followed a genuinely different arrangingal agriculture if compared to Ju Young Chungs time. The chairman made attempts to inspire HMC with the tonic thought engage out. This was harmonious human relations, autonomous wariness, responsibility wariness, and equal opportunity. Thus it drove out the introductory emperor leadership concept by the delegation of responsibility as rise up as authority to the several(a) professionals employed by the system. This smorgasbord led to a change in focus with regard to strategy. 1987-1988 Se Young Chung redesigned the HMC and the chief(prenominal) aim was to improve the labor efficiency which was through with(p) by shuffling or merging the various speculate related to functions. The most noticed change in the musical arrangement chart was the renewal from a functional organization to a divisional organization. This aimed at providing economic control and evaluation, developed motivation of the focal point, improved the ability to cope with market diversification and reduction of the greet. The democratisation of Hyundai was affected by the political democratization movements in Korean society in the late 80s. This led to a series of labor versus management disputes. HMC was definitely not an exception. In 1996, Se Young Chung passed on his leadership to his son, Mong Kyu Chung. He inherited not only got the title but inherited the leadership style of his father. This allowed HMC to have a smooth transition with precise little turm oil. He had a broader vision. He set up a brand new vision which was aimed at a personate in the world top-10 automaker ranking in the 21st century and this was possible by occupying four percent of the world auto market. Thus, the primary strategic focus was placed on better of image of the brand and consumer satisfaction. This would be carried out via more intense product quality movement, value management, and market globalization.Mong Kyu Chung was also responsible for introducing the team scheme into the organization, along with more greatness to compensation which was movement establish. The 1997 East Asian crisis dealt a heavy blow to all the Korean conglomerates. In 1997 and 1998 half of the top 30 of them, including Daewoo, went into bankrupt. This crisis was faced by the Hyundai Group too. This moved the Hyundai group into restructuring its melodic linees. Almost 70 of the Hyundai affiliates were spun off betwixt 1999 and 2000. The Hyundai group got a sess of pre valent criticism because its restructuring plan was principal(prenominal)ly focusing on dividing the prop among the family members and followed no management related rationale. HMC was also the important money root of the Hyundai group and was given to MongKoo Chung who was the chairman from 1999 and was also the first living son of JuYoung Chung. This opinion was that he was the image of his father and had led HMC to a more hierarchical decision-making structure and he also revived the bulldozer pillow instance of leadership. However, his strategic direction and organisational structure were not entirely different from the previous ones. While pursuing the global top- louver position in 2010, he continued to emphasize on the improvement of product quality, management transparency, and brand value. One emerging challenge to the new leadership was how to cope with the warrior the like labor-management disputes.The current organization chart is shown below External and internal surroundHyundai is very dedicated towards providing great quality of service, support system and product. This is their constitution be it their employees, dealers or customers. Starting from the top all members of the organization is determined by quality and also they strive for the continuous improvement litigate all across the board. This is mainly neat in the area of comprise, technological advancement, and efficient operations. Their management is very strongly into conducting business practices which are honest and lead to creating long term branchnerships be it with suppliers, customers or employees. They are the citizenry who are the support system for achieving as hearty maintaining their warring reinforcement, cost savingpurpose and also maintain the technological edge. All this is make magical spell they go along sensitive and receptiveto the diverse communities they operate in. The footing review of the stocks and also the brand new and old customers le ads them to imagine that they are doing a great job with their current business strategies. Their stability, efficiency, and profitabilitygoes a long way inestablishing and holding true their credibility to their tractholders and stakeholders. If they can continue to be so responsive to their customers of necessity, groundbreaking in their processes, services, and products they should have no foreseeable problems. Clearly, Hyundai has plump a leader and innovator of quality affordable automobiles for a trope of years. They have achieved this because they were nimble and flexible teeming to respond to changes in their market and because they have kept their eye on quality, cost, and customer service. Since Hyundai is a worldwide organization they have also had to make the most of their diverse work force, as hygienic as, overcome many regulatory, socio-cultural, and milieual variables of doing business in a multicultural and multi-ethical environment.The first Step would be to outline the Porters five forces (William, 2003, pp.126)which are mentioned in the diagram below Competitive Rivalry inside an exertionBargaining power of CustomersThreat of new EntrantsThreat of refilling ProductsBargaining power of SuppliersThere is a new entrant panic which hold ups from countries like China as considerably as Japan. They might work in such a manner that they grab majority share in the market. The buyers can bargain for much more. Price dissatisfaction is one of the main reasons why the shift would happen on the part of the buyers. Substitution threat is not too high as not many substitutes exist in the market. The only threat would be from modes of transport which are for public use. The take aim of competitor is very high as many believe in growth through gaining on the competitions market share. The power of the supplier to bargain is low even though everything is not manufactured round of the separate are sourced too. The manufactures have the freed om to move to other suppliers also.The environment should be perpetually studied. The environment may be internal or could be external as well. The analysis of the situation also inevitably to be carried out so that everything is in accordance with the policy, strategy and the goals set by the management for the organization. The alike(p) way the analysis of Hyundai is conducted which will athletic supporter to understand the opportunity, strengths, threats and weaknesses which are internal and external. Technically what we are talking about is SWOT of Hyundai. The competency which the company possesses which forms the core of its operation is assessed with the help of this and the decision related to results and performance can be taken. All analysis techniques would be aimed at only one thing which is improvement of the quality of the service as well the product offered by the organization. The basic steps for the process would similar evermore only the application sequence w ould be organization sensitive. The procedure would help the organization come up with improvement related opportunities. The process which is followed in the present time has to be documented so that future reference is available (Goetsch, 2003, pp.422). The process related to improvement take a vision and this helps. The improvement effort in this way is more channelized the goals are clear and easily achieved. The leaders which would be the owners or the management need to support the process. The top to down approach should be followed. The main agenda should be that all slew involved be it top management or the lowest ranks should have clarity relate to aims and objectives as it will affect all. The level of confidence as well as communication ability is small for this process to be successful. The final termination would also be high quality.The SWOT analysis for Hyundai Motor Company is as follows StrengthsPricingQualityWarrantiesAvailability/ diffusion channelsWeaknesses refutable brandingDepreciation/trade in valueLack of consumer education especially on their web situateOpportunitiesGreen alternatives and hybrid carstechnical innovations/research/development of sameBetter integration of web site for customer product information and company profile informationThreats semipoliticalTradeSocio-economicalOther regulatory constraints especially those linked with environmental issuesand manufacturing.Change ManagementChange stands at the heart of any leadership. Organizational culture is one of many situational variables that have e unify as being pivotal while understanding the success of any leaders efforts with regard to implementing any change initiatives. In this sternly shark eat shark business world, the main aim of most of the unattackables is to establish distinctive and whimsical capabilities towards gaining a combative advantage in the marketplace while utilizing the most of their core competencies. So it is important to understand what c ompetencies are. Competencies refer to the fundamental knowledge owned by the firm i.e., knowledge, know-how, experience, innovation and unique information, and to be specific they are not confined to functional domains only but cut across the firm and its organizational boundaries (Lowson, 2002). In todays world, being it is only the degree of dissimilarity from the shell path that provides one with the swing edge. If the aim is to deliver a unique mix of the values, a gamut of activities need to adopted memory in intellect the present market situation. Thus, one gets the capability which enables him to execute specific activities, at the same instance being able to work meaningfully surrounded by the activities and therefore extending the cutting edge).The all-important exercise now, would remain the development of a unique path ahead, utilizing all resources at ones service, yet themeful of the environmental realities. It would be through the above mentioned unique capabili ties that the outfit would better its chances of maintaining the militant advantage. The concept of competition everywhere, including the domestic as well as internationalistic scenario has crossed into another realm of its own. The emphasis on performance and the quality of product has surpassed the impediments that once existed to control the price of the product. Hence, vigorous product management during the development process itself forms the backbone of the competitive edge accrued. Organizational culture governs the degree of success that can be brought about by any attempt to effect organizational behaviour.The very Conceptual model of change as well as the inherent process models adopted for organizational change have undergone a change thereby highlighting the importance of culture in alter entrepreneurs/ leaders in their attempts to transform the norms, attitudes, and common disposition of the employees emulating them in their outfits.Gagliardis model of 1986 (Tim, 200 3, pp.53)for cultural change explains the varying do of change which are incremental, apparent and path breaking when compared with the prevailing norms of culture. Attempts to effect change, when exercised, keeping in mind the abovementioned strategic outlook effectively extend, reinforce or even at times, weaken existing presumptions and standards caught up by the steps to initiate the change. The bulwark of methodologies and market tactics are always the cultural aspects. It is these aspects that decide if leaders are to anticipate cultural adaptation, difference or maybe even alterations as a consequence of their authority. Gagliardis sit also brings to ones notice the over transporting importance for any leader to bear in mind, the intense cultural effects stemming out of the techniques utilized by them to bring about change initiatives thereby effecting the organizational surroundings.Hyundai Motor Company enjoys the status of the largest auto-manufacturing set up in South Korea as well as the distinction of being considered the fifth largest sedulousness on the globe. It boasts of a capacity to manufacture 1.6 million units per annum. The strength of the Hyundai fraternity lies in their ability to lay stress at every level of its production management system, thereby catapulting them to their present day status as also enabling the coveted competitive edge that forms any mediocre companys yearning (Worldwide Hyundai, 2008). The production house has grown to spread its branches the world over, particularly Europe, Asia the US. Wecan thus safely assume that the key ingredients which enable a worldwide leader the cutting edge are as follows-Explain, all that the company achieved which would lead to the attrition, gradatory dissipation and at a later stage even complete failure of the competitive advantage that it enjoyed?Explain, all that the company of necessity to tackle in order to enable it to sustain role in providing it the competitive advanta ge?In any company, it is the management which is solely accountable for ensuring that the author stays ahead of its competitors in the arena. Had it not been the competent and effective, the company would belike have lost its competitive edge advantage (the companys standing in the market environment relative to other (competitor) companies. In keeping with all other leading industries, Hyundai too enjoys a huge competitive advantage when compared to its rival auto-manufacturing companies the world over. Also, Hyundai even risks suffering the erosion or eventual(prenominal) loss of its competitive advantage and position if the management will not be able to adapt to the changing market and customer need, specifically in car industries.The society also needs to be looked at and their needs to be met. This would pave the road for the organization to become a market leader. The price factor also needs to be invariably kept in mind as the consumers are very price sensitive. This woul d work to their advantage as the cars would become more affordable as well as quality cars. The models related to the industrial growth in order to be consistent as well as have the advantage over the competition need to be flexible and innovative so that it can deal with the risks which the internal and the external environment would make the organization face. Hyundai as a company also needs to do that by making its set up strong internally as well as externally so that it has an edge over the competition and their growth is steady and consistent. This is also affected by the fact that Hyundai has a global presence and also needs to grow through governing body of its manufacturing facilities all over the world. The departments which need to look into the development of the company needs to follow tiered research and utilize innovative ways and plans so that the high as well lower management is motivated for success as well as to give Hyundai the competitive edge over the competi tion. The growth in the present economy and market demands products which are new and improved and the costs as well as the market price is low. The Hyundai management and mangers need to be open to change as well as need to be creative in the process so that it can be turned for the benefit of the company. Hyundai has identified the sources for gaining the edge over the competition by making their core competencies strong and cutting edge so that no one can touch them. The position which the company enjoys as being the market leader needs to be bear on and consistent so that the long term goals are achieved and profitability grows. This is so at all levels in the organization. The merger which happened between cardinal companies Hyundai and Kia is a very clear example of this (Orcullo, 2007, pp.48). The growth in the Korean automobile industry was consistent in terms of sales up to 1996 but the next year saw a major slump in the economy which had a very negative impact on the com pany and its growth. They managed and tackled this slump by expanding their facilities for production. During this time Kia went bankrupt. Kia as well as Asia Motors was merged with Hyundai. This also resulted in major reshuffling happening within the top management and was in accordance with the plan made by the owners for its success. absolute majority of the auto companies were restructuring their units as well as letting go a lot of their employees to reduce costs and handle this down turn. Many companies which were multinationals were getting the manufacturers for auto parts while this was going on.This process related to the auto industry in Korea led to the market becoming very confrontational. This was the case as the parties involved were affected by all the decisions which were taken. They were the fatigue related unions, government and its agencies as well as the company management. The merger in question had a very synergizing effect on the performance of the business of the automobile manufacturers. The group on the whole managed to save costs as all operations were integrated which was important for success. As the auto parts which had to be used were being shared it led to synergy happening on the front of the suppliers too. The design and development as well as Research departments also showed an effect on the costs as the platforms on which each operation was being carried out was integrated as a result of the merger. The power train development and the sacramental manduction of parts helped both(prenominal) the companies in getting down their costs and for their profitability to go up. conglutination of all the business functions was required as smooth integration was very important for future smooth operations. The group which would be formed as a result of this merger would possess specializations which were coordinated and would work towards cost saving and profitability improvement. The style of management at Hyundai was aggressive and the employee social function practice for working followed by Kia was creative. Both of these coming together resulted in an organization culture which is competitive as well as successful be it while the economic slow down had happened or even later after recovery. The upturn which happened 1999 to 2000 helped in the recovery process of the two automobile manufacturers. Kia as a result of the merger came back from the dead and its revivification was drastic and dramatic. Some of Hyundais strengths helped in this recovery process for Kia. These strengths were the auto part sharing as well as the utilization of the facilities for production as well as the technology. Kia with the help from Hyundai increased their sales as well as the share in the market and started to make steady performance in terms of finance and started following Hyundais trends. All these positives from the Kia Hyundai merger released them from the compass of the courts in 2000. Now it was time to look at t he long term growth plans and policies. The labour unions in the automobile industry serve as a major threat for them. They can resist any efforts related to integration of business and specialization of techniques. It is not that the labour unions have been posing quietly. They have been working towards greatly affecting the procedure and plans for the restructuring of the business as well as employee management. The unions of Hyundai and Kia have taken this configuration of the business very positively and have not posed any opposition on the resource sourcing, research and development which is needed to be carried out keeping the uncertain future in mind. In this merger group the main concern is how to keep the union positive and cooperative so that they are less resistant to any change or decision which is critical for business. In 2001 the group made public their plans world towards becoming the fifth automobile group which is global. This was to be done by 210. The auto group which is Korean came into the industry late and thus it still has to work towards up the image of the brand. In the domestic market both companies have only complimented each other and the only thing is that the growth is intense. In the mid of 1999 the market in Korea related to automobiles opened their gates to foreign makers too. This led to major competition increased and the boundaries were broken making the auto industry one. Now it was survival of the fittest. Hyundai a company in order to pull through had to enhance their ability technologically with the help of their research and development department and also their process for manufacturing. The products needed to better quality than the competition as well more reliable. There is a dire need to constantly to make the brand seem superior and this can be done only with products that appeal to majority customers an they are chosen over the competitions products. The two companies need to work towards improving the parts su pplied and the finance related abilities which is at this point of time quite low as compared to other modernistic countries of the world. The locating strategy is the next agenda which should be in the mind of the companies Kia and Hyundai. There needs to some kind of plan of how all the products from both the companies would be placed in the market as well pricing procedure needs to be clear. The strategy which they have been following is to position duplicates of each others car models. The management which is at a of age(p) level is insistent on retaining their business related composition as on date and not have it changes courtesy the merger. This covers all car models. The long term agenda is not the same. The plan would be that the sectors related to various aspects of business be divided and the both the automobile manufacturers would work towards positioning their products in various demand markets. This is the way of working followed by auto giants like General Motors. Rather than working towards coming up with a new framework for business with respect to sales as well as manufacturing the managements concern shifted to the fact that how would they get over the vested interest of the senior management in the current business policies and practices of their two organizations separately instead than working as one entity.Recommendations for GrowthThe economy needs to be more balanced as well needs to have a direction (Gaten, 2002, pp.1). This would be true in many areas like distribution of health care products, standards which are set with regard to environment and labour as well as trade. The Global Reporting Initiative of 1997 worked towards a system for accounting which would help to calculate the level of sustenance with the information which is social, economic and environmental. This would make the measurement system one for all aspects. The risks which are taken need to be more educated ones and the importance of the same has been understo od. The vision, mission as well as the plan to achieve the companies objectives needs to be in sync with the objectives which have been set up in the long term agenda of the organization. The strategy needs to be utterly clear and values needs to be clearly defined. The values of the organization should be aligned with that of the stakeholders. The alignment would happen by integration of the process, procedures as well as policies and with that success is inevitable. The objectives which are long term would be better achieved if they match the vision and the purpose of the individuals involved. The decision making process needs to be consistent and would also work towards achievement of personal ambitions too along with the organizations. Talks should always be there between the management and the employees of Hyundai so that every concern and want is out in the open and the learning is collaborated and systems are there so that information sharing happens. The requirement for Hyu ndai was to give some power to the employees in terms of the decisions that are made. The change management would be successful as the management would give the direction as well as provide the vision and also to top that have the authority to implement the change. Management would have to provide the push factor for the change process and this would also have an effect on the goals which are short term in Hyundai which would be aspects like building of teams, sharing of visions and defining the responsibilities amongst the employees. The work of Hyundai would be to stick to the objectives of the management and the leadership and would move in the right direction for a very positive future. The strategies which would be set up to achieved the goals which are long term as well as short terms would be based on the factors which have been discussed above. As per Ashkenas if there was a want on the part of the management to get improvement in the performance of the people of the organiz ation the surpass way would be to make and plan the procedures for proficiency of their goals which were to be achieved in less than an year i.e. short term goals. So the goals of Hyundai falling in this category are-Each employees being responsible enough to be answerable for their own actions. This would be empowering for the individuals and would also push them to work as team.The labour which they hire would be the best in the industry by being the most learned in terms of technology and specialization in their field.Fight to produce products which are the best in the market as well as made following the best procedure but the cost of production being as low as possible.The feedback which is received form the short term objectives would help the organization to come up with the objectives which are long

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