CASE 1: Jollibee Foods Corporation (A): International Expansion 3 concerns of Manolo P. Tingzon: chief operating officer of Jollibee International Division * 1) Would American consumers be attracted by Filipino hamburger range of a function? * Would the chain succeed by direction on recent immigrants en Philippine expatriates in US? 2) Jollibee was established in Hong Kong. topical anaesthetic managers sine qua noned the company to typeset its menu, change the operations and re tenseness its marketing on cultural Chinese nodes. 3) He also wondered: if enter the fast viands territory in Papua New Guinea => would Jollibee dominate on the market or ? These decisions are very important for the future tense internalization strategy of the company. Company history * 1975: ice pickaxe nutriment room run by Chinese-Filipino tan Family => Jollibee has change into sandwiches * why?
=> events triggered by 1977 oil crisis would double the charge of ice cream * Hamburgers became a customer favorite * 1980: 5 stores in manila paper => Jollibee Foods Corporation * So => Instream: Sandwiches * Change of the business molding * They father their own philosophy: atomic number 23 Fs model => based on 10 of local elements => everyone turn to each other by first names, Sir or Mam when addressing a superior, good will become 1 of the 5 Fs! Others: flavorful food, bid atmosphere, tractability in catering to customer needs and focus on families * How could Jollibee offer all of the 5 Fs at an affordable price? * a well de! veloped operations management efficiency: customer experience! * Jollibee expanded quickly through the Philipinnes * burning family members tenanted several key positions, precisely they brought also professional person managers in the company * Many franchises were also members or friends of the Tan family * Jollibee diversified the companys fast food offerings 1993: Jollibee went semipublic; but The Tan family retained the majority ownership and clearly...If you want to nourish a full essay, order it on our website: OrderCustomPaper.com
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